Company-Community Conflict Management

Who’s it for?

Middle Management and Executives

How long is it?

24 hours (full-time)

What will you learn?

• Conflict Dynamics: Understand the root causes and triggers of conflict.
• Conflict Analysis: Develop the skills to analyse your operational context and identify potential conflict areas.
• Conflict Management Strategies: Learn effective strategies to prevent, manage, and resolve conflicts.
• Conflict-Sensitive Organizations: Integrate conflict considerations into organisational decision-making and management systems.
• Trauma-Informed Approach: Understand the link between conflict and trauma and apply a trauma-informed response.
• De-escalation Techniques: Develop skills to de-escalate tense situations and prevent conflict escalation.

Why take this course?

• Enhanced Decision-Making: Make informed decisions that consider potential conflict implications.
• Improved Stakeholder Relationships: Build stronger relationships with communities and other stakeholders.
• Risk Mitigation: Identify and mitigate risks associated with conflict.
• Positive Organizational Culture: Foster a more harmonious and productive work environment.
• Sustainable Business: Contribute to long-term business sustainability by addressing conflict proactively.